Terms of Service

Welcome to CarpalCare. These Terms of Service ("Terms") govern your use of the CarpalCare mobile application ("App") operated by CarpalCare ("we", "us", or "our"). By accessing or using our App, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the App.

These Terms comply with applicable laws worldwide, including the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Canadian PIPEDA, Brazilian LGPD, UK GDPR, and other regional laws. Our Privacy Policy forms an integral part of these Terms.

1. Acceptance of Terms and Eligibility

By downloading, installing, or using CarpalCare, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

Age requirements vary by region. You must be at least:

• 16 years old in the European Union and UK
• 14 years old in South Korea
• 13 years old in the United States and most other countries
• The age of digital consent in your jurisdiction

If you are under 18 (or the age of majority in your jurisdiction), you must have parental or guardian consent to use the App.

2. Educational Purpose & Medical Disclaimer

• Always consult with your doctor, physical therapist, or healthcare provider before starting any rehabilitation program
• Immediately stop any exercise that causes pain or discomfort and seek medical attention
• CarpalCare is not responsible for any injuries that may occur from using the app
• The app should not be used to diagnose or treat any medical condition
• No doctor-patient relationship is created through use of this App

3. Use of the App

Permitted Use

You may use CarpalCare for your personal, non-commercial use to support your rehabilitation journey. This includes:

• Viewing exercise videos and instructions
• Following guided rehabilitation routines
• Tracking your recovery progress
• Viewing cached videos for faster loading

Prohibited Use

You agree not to:

• Reproduce, distribute, or publicly display any content from the app without our permission
• Use the app for any commercial purposes without written consent
• Attempt to reverse engineer, decompile, or hack the app
• Use the app in any way that violates applicable laws or regulations
• Circumvent any security features or access restrictions
• Use automated systems or software to extract data from the App

4. Intellectual Property

All content in CarpalCare, including but not limited to videos, text, graphics, logos, and software, is the property of CarpalCare or its content suppliers and is protected by intellectual property laws including copyright, trademark, and patent laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the app for personal use only. This license does not include any right to:

• Resell or make commercial use of the App or its contents
• Modify or create derivative works based on the App
• Use any data mining, robots, or similar data gathering methods

5. User Responsibilities

You are responsible for:

• Assessing your own physical condition before using any exercises
• Using proper form and technique as demonstrated in the videos
• Maintaining the security of your device and app access
• Ensuring you have adequate space and equipment for exercises
• Complying with all applicable laws in your jurisdiction
• Ensuring you have the legal right and capacity to enter into these Terms

6. Privacy and Data Protection

Your use of our App is also governed by our Privacy Policy, which describes how we collect, use, and protect your information in compliance with GDPR, CCPA, and other applicable privacy laws.

By using the App, you acknowledge that:

• You have been notified about analytics collection on first app launch
• Anonymous analytics are required for app functionality
• By proceeding to use the app, you consent to anonymous data collection
• You can stop data collection only by uninstalling the app
• All exercise data remains stored locally on your device

You have the right to:

• Access and control your local personal data
• Request information about our data practices
• Delete local data through app settings
• Lodge complaints with data protection authorities

7. Disclaimers and Warranties

THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. CARPALCARE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

We do not warrant that:

• The App will meet your specific requirements
• The App will be uninterrupted, timely, secure, or error-free
• The results obtained from using the App will be accurate or reliable
• Any errors in the App will be corrected

8. Limitation of Liability

To the maximum extent permitted by applicable law:

• CarpalCare shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount you paid us in the past twelve months (which is zero for this free app)
• We are not liable for any personal injury, including death, caused by your use or misuse of the App

Some jurisdictions do not allow exclusion of certain warranties or limitations of liability, so some of the above may not apply to you.

9. Indemnification

You agree to indemnify, defend, and hold harmless CarpalCare and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your access to or use of the App or your violation of these Terms.

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If we make material changes, we will notify you through the app at least 30 days before the changes take effect. Your continued use of CarpalCare after any changes constitutes acceptance of the new Terms.

11. Termination

We may terminate or suspend your access to the app immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the App will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive termination.

12. Governing Law and Dispute Resolution

The governing law and dispute resolution process depends on your location:

For EU/EEA/UK Users

These Terms are governed by the laws of Lithuania and applicable EU law. Disputes shall be resolved in Lithuanian courts, without prejudice to your right to bring proceedings in your country of residence under EU consumer protection laws.

For US Users

These Terms are governed by the laws of the State of California, without regard to conflict of law provisions. Disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association rules, except where prohibited by law.

For Canadian Users

These Terms are governed by the laws of the Province of Ontario and applicable Canadian federal law. Disputes shall be resolved in Ontario courts, subject to your rights under provincial consumer protection laws.

For Brazilian Users

These Terms are governed by Brazilian law. Disputes may be resolved in Brazilian courts according to the Consumer Defense Code (CDC) and other applicable laws.

For Asia-Pacific Users

These Terms are governed by the laws of your country of residence. Disputes shall be resolved according to your local laws and jurisdictional requirements.

For All Other Users

These Terms are governed by the laws of Lithuania. Disputes shall be subject to the jurisdiction of Lithuanian courts, unless your local consumer protection laws provide otherwise.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

14. Entire Agreement

These Terms and our Privacy Policy constitute the entire agreement between you and CarpalCare regarding the use of the App and supersede any prior agreements between you and CarpalCare relating to the App.

15. Contact Information

If you have any questions about these Terms, please contact us at: